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Founder-run support

SUPPORT

One human. One inbox.

You reach out as the rep, straight to the founder. No admin, no ticket gate, no tier-1 script. Email support@repvantage.io for anything and you'll have a reply the same business day.

SAME-DAY REPLY . BUSINESS DAYS
CUSTOM PACKS . 48 HOURS
REFUNDS . UNDER 5 PULLS . FULL
Quick answers

Common questions, direct answers.

How do I cancel a paid plan?

Open the Wedge → Settings → Billing → Cancel. Or email support@repvantage.io with the subject "Cancel" and your account email. Same-day reply, no questions asked.

I forgot which email I signed up with.

Email support@repvantage.io. We'll find you in under 5 minutes.

My brief looks generic. What gives?

You probably haven't set your industry preference yet. Open the Wedge → Settings → Industry → pick the closest match. The pack overlay kicks in on the next pull.

I need a custom industry pack.

Email support@repvantage.io with your industry name + 3 sample accounts. Custom packs ship in 48 hours.

Can I get a refund?

Yes. If you only used a handful of pulls in the billing period, full refund. More than that, we'll prorate. Just email and ask.

I'm trying to roll this out to my team.

Book 30 minutes straight onto the founder's live calendar at /contact, or email support@repvantage.io.

Founder promise

Don't see your question? Just ask.

One human, one inbox, same-business-day reply.